Privacy Policy
1. Who we are
This Privacy Policy describes how US Medicare Finder (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit usmedicarefinder.com, submit a form, request a callback, email or call us, or otherwise interact with our agency.
Contact: Joshua Rubin · US Medicare Finder · 61 N Main St, West Hartford, CT 06107 · (860) 420-3770 · joshua@usmedicarefinder.com
2. Information we collect
Depending on how you contact us, we may collect:
- Contact details — name, phone number, email address, mailing address, ZIP code
- Medicare-related details you choose to share — current coverage type, doctors/pharmacies of interest, prescriptions, preferred contact times, and notes you provide
- Consent records — timestamps and method of consent for phone, email, or SMS contact
- Technical data — IP address, browser type, device information, pages visited, and referring URL (including standard website analytics or hosting logs)
- Communications — emails, call notes, and messages related to your request
We do not require you to provide Social Security numbers or Medicare numbers through this website’s public forms. If enrollment or application work later requires sensitive identifiers, that is handled through secure carrier/enrollment channels with your authorization.
3. How we use your information
- Respond to inquiries and provide educational information about Medicare options
- Schedule and conduct licensed-agent consultations (including Scope of Appointment where required)
- Compare plans available in your area that we are appointed to offer
- Follow up by phone, email, or SMS only as permitted by your consent and applicable law
- Maintain client records in our CRM and meet carrier, licensing, and compliance obligations
- Improve our website and business operations
4. How we share information
We may share information with:
- Insurance carriers / plan organizations — when you authorize an application or enrollment, or as needed to quote/check eligibility for plans we represent
- Service providers — CRM (for example, Kizen), email/phone/SMS tools, website hosting (Netlify), analytics, and IT vendors who process data on our behalf under contractual protections
- Professional partners — such as a referring group-health broker, when you asked for or would reasonably expect that handoff
- Legal / regulatory — when required by law, regulation, licensing authorities, or to protect rights and safety
We do not sell your personal information for money. We do not share your contact information with unrelated third parties for their own marketing without your consent.
5. Phone, email, and text (TCPA)
If you request a callback or opt in to email/SMS, we will contact you using the methods you agreed to. Consent to communications is not required to purchase insurance. You may opt out of SMS by replying STOP (HELP for help); message and data rates may apply. You may ask us anytime to stop marketing emails or calls using the contact details above.
6. Cookies and website technology
Our site and hosting providers may use cookies or similar technologies for basic site function, security, and analytics. You can control cookies through your browser settings. Blocking cookies may affect site features.
7. Data retention and security
We retain personal information as long as needed for the purposes above, including client service, carrier requirements, and legal/compliance recordkeeping, then delete or de-identify when no longer needed. We use reasonable administrative, technical, and physical safeguards; no method of transmission or storage is 100% secure.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of your personal information. To make a request, email joshua@usmedicarefinder.com or call (860) 420-3770. We will respond as required by applicable law. If you are a California resident, you may have additional rights under the CCPA/CPRA; contact us to exercise them. We will not discriminate against you for exercising privacy rights.
9. Children’s privacy
Our services are directed to adults exploring Medicare and related insurance options. We do not knowingly collect personal information from children under 13.
10. Third-party links
Our site may link to Medicare.gov, carrier sites, or other third parties. Their privacy practices are their own. Review their policies before submitting information there.
11. Medicare / CMS notice
We are not connected with or endorsed by the United States government or the federal Medicare program. We do not offer every plan available in your area. For a full list of options, visit Medicare.gov, call 1-800-MEDICARE (1-800-633-4227), or contact your local State Health Insurance Assistance Program (SHIP).
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy.
13. Contact us
Questions about this Privacy Policy or your information:
Joshua Rubin · US Medicare Finder
61 N Main St, West Hartford, CT 06107
(860) 420-3770 · joshua@usmedicarefinder.com